Privacy Policy

Riyasen TV ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit riyasentv.com, browse electronics listings, use the client-side shopping cart, complete forms, or interact with our newsletter and blog. Please read this policy carefully. By using the Site, you consent to the practices described here, subject to applicable law and any choices you exercise through unsubscribe or contact requests.

1. Scope

This policy applies to information processed through our static website and related email communications operated under the Riyasen TV brand. It does not apply to third-party websites linked from our footer or blog, including social networks opened via sharing buttons. Those platforms maintain independent privacy practices.

2. Information We Collect

2.1 Information You Provide

• Contact forms: name, email address, subject line, and message content when you reach out for product or order support.
• Subscribe forms: email address and optional first name when you opt in to marketing messages on the Subscribe page or footer newsletter field.
• Unsubscribe forms: email address and optional reason codes when you request removal from marketing lists.
• Order requests: when you place an order via the cart, a representative may collect shipping details, billing preferences, and identity verification information over email or secure channels—not stored on the static Site itself.

2.2 Information Collected Automatically

Because this Site is primarily static, we do not deploy first-party analytics cookies by default. Your browser may still transmit standard technical data to our hosting provider's server logs, such as IP address, user agent, referring URL, and timestamps. Product images may load from content delivery networks (for example, Unsplash) which may log request metadata under their policies.

2.3 Local Storage (Shopping Cart)

Cart contents (product identifiers and quantities) are stored locally in your browser through localStorage under the key riyasen_cart. This data remains on your device unless you clear site data or complete checkout, which clears the cart. We do not receive cart contents unless you submit an order request and voluntarily share item details with our team.

3. How We Use Information

We use personal information for legitimate business purposes, including:

• Responding to inquiries submitted through the Contact Us form;
• Processing subscribe and unsubscribe requests for email marketing;
• Confirming and fulfilling electronics orders initiated from the Site;
• Sending transactional notices such as order acknowledgments or policy updates;
• Improving Site content, product descriptions, and customer experience;
• Detecting fraud, abuse, or violations of our Terms & Services;
• Complying with legal obligations, court orders, or regulatory inquiries.

We do not sell your email address or contact details to unrelated third-party marketers. We may share limited data with service providers who assist with email delivery, hosting, or payment processing under contractual confidentiality obligations.

4. Legal Bases for Processing

Where privacy regulations require a lawful basis, we rely on: (a) your consent—for example, checked boxes on subscribe or contact forms; (b) contract performance—to respond to order requests you initiate; (c) legitimate interests—to secure the Site and improve our catalog; and (d) legal compliance—when retention is mandated by tax or consumer laws applicable to electronics sales.

5. Email Marketing Choices

Marketing emails include information about featured products, coupons such as RIYA2026, and blog highlights. You may opt out at any time using the Unsubscribe page linked in the footer or any unsubscribe link included in a message. We honor opt-out requests within ten business days. Opting out of marketing does not affect transactional emails related to active orders.

6. Cookies and Similar Technologies

We minimize cookie use on this static property. Third-party fonts loaded from Google Fonts may involve network requests to Google servers. You can configure your browser to block cookies or local storage; note that blocking localStorage will disable persistent cart functionality. Instructions vary by browser—consult your browser's help documentation.

7. Data Retention

Contact and subscribe records are retained while your inquiry is open or while you remain subscribed, plus a reasonable period afterward for audit and legal compliance. Unsubscribe requests are logged to prevent accidental re-subscription. Server logs may rotate on a schedule defined by our hosting provider. Order records tied to completed purchases are kept for the period required by commercial and tax regulations governing consumer electronics.

8. Security Measures

We implement administrative and technical safeguards appropriate to a web storefront, including HTTPS where supported by hosting, access controls for internal systems, and staff training on phishing awareness. No method of transmission over the Internet is completely secure; you submit form data at your own risk, though we work to minimize exposure.

9. Children's Privacy

The Site is not directed to children under thirteen (13) years of age, and we do not knowingly collect personal information from children. If you believe a child has submitted data through our forms, contact privacy@riyasentv.com and we will delete the information where required.

10. International Visitors

Riyasen TV serves a global audience shopping for electronics and digital accessories. If you access the Site from outside your home country, your information may be processed in locations where our service providers operate. We take steps to ensure appropriate safeguards when cross-border transfers occur.

11. Your Rights and Choices

Depending on applicable law, you may have rights to access, correct, delete, restrict, or port personal data we hold about you, and to object to certain processing. You may also withdraw consent for marketing. To exercise rights, email privacy@riyasentv.com with sufficient detail for verification. We will respond within the timeframe required by law.

12. Third-Party Content and Images

Product and lifestyle images may be served from external photography platforms. Those requests may reveal your IP address to the image host. Social sharing links in the footer construct URLs for Facebook, X (Twitter), LinkedIn, and Pinterest; clicking them transfers you to those services under their terms.

13. Changes to This Policy

We may update this Privacy Policy to reflect new features, legal requirements, or business practices. The revised version will be posted on this page with an updated date. Material changes may be communicated via email or a prominent Site notice where feasible.

14. Contact Us About Privacy

Privacy questions or complaints may be directed to privacy@riyasentv.com or via the Contact Us form with the subject line "Privacy Request."

15. Relationship to Terms & Services

Use of the Site is also governed by our Terms & Services. In case of conflict between documents regarding data handling, this Privacy Policy controls privacy-specific matters.